Term of service--------
one, Service scope
This website provides travel consultation, Travel booking, Product Agency, Visa agency and related travel support services (hereinafter referred to as "service" ) .
The service content shall be subject to the product details and contract agreements published on the website, We reserve the right to negotiate and adjust according to the actual situation in accordance with tourism laws and regulations (In case of force majeure or emergency situations) .
two, Booking and Contract**
Users are required to provide genuine and valid personal information (full name, ID Number, Contact information, etc) , The losses caused by information errors shall be borne by the responsible party.
After successful payment of the order (Excluding those that are explicitly required to undergo secondary confirmation by industry rules) Consider the contract effective, Users will receive corresponding confirmation letters; Some products require a written contract to be signed (Like outbound travel) .
If the product does not meet the specified standards "Minimum group size" time (Including customization) Cancellations or changes to the plan will occur, Negotiable options for refund or adjustment of itinerary and travel expenses.
three, Fees and Payment
The price includes items and is subject to the product description (Like transportation, stay, Scenic spot tickets) , No expenses specified (personal consumption, Insurance premiums, etc) Self care.
Users need to pay a deposit or full payment according to the agreed time, Late payment will be considered as automatic cancellation of the order or the order will not take effect.
In case of exchange rate fluctuations, Uncontrollable factors such as fuel surcharge adjustment, It may be necessary to negotiate the price difference and bear the cost.
four, Cancellation and refund
User cancellation policy (According to the order confirmation letter, Example) :
- Before departure30Day above: Deduction of deposit10%;
- Before departure15-30sun: Deducting expenses50%;
- Before departure7Intraday: Full cost loss.
Travel agency cancellation policy:
Due to force majeure (natural disaster, war, Epidemic situation, etc) Causing the itinerary to be unable to proceed, Both parties agree to extend or refund any fees that have not been incurred.
The refund will be processed at15Return to the original route within one working day, Cross border payments may incur transaction fees.
five, Responsibility and Disclaimer
The actual responsible party and travel service assistants shall ultimately bear the responsibility in the following situations:
User's own fault (If late, Invalid identification documents, Failure to comply with destination regulations) ;
third-party service providers (airline company, Hotels, etc) The fault;
Losses caused by force majeure or unexpected events.
Recommend users to purchase travel insurance on their own to cover medical expenses, Risks such as property damage.
six, Personal Information and Privacy
User data is only used for order processing and service improvement, Not disclosed to third parties without authorization (Excluding legal and regulatory requirements) , The collected browsing information will follow "Privacy Policy" describe.
seven, Dispute Resolution
When both parties fail to reach an agreement through negotiation, Lawsuits can be filed with the court with jurisdiction over the defendant's location, When the Internet court has centralized jurisdiction according to law, it will comply with it .
The actual and effective interpretation of this clause will be subject to relevant tourism laws and regulations and Internet e-commerce laws and regulations, The latest version of the terms and conditions shall prevail for updates.
Tips:
Please carefully read the terms and itinerary instructions, Payment is considered as agreement to the content of the statement.
Suggest checking destination safety tips and purchasing insurance before traveling.